PencilGuyShop Q&A and Comments
Happy Halloween from Pencilguyshop.com!
Happy Halloween from Pencilguyshop.com!
Lets Brag a Bit!
Couldn't be happier with the customer service and turnaround time and final product. I created custom pencils and within a few hours had a proof waiting in my inbox. I didn't even expect to get a proof before verifying my order, so that was a nice touch. As soon as I verified the proof, I got a message nearly immediately saying that my order was being processed. I didn't allow myself much turnaround time and was just crossing my fingers that I would get the product before my event, even though it was expected to be delivered a day after....
To err is human, to forgive divine - Alexander Pope
Hey, we are far from perfect, but we believe that if we make a mistake, it needs to be rectified immediately to make sure the customer is fully satisfied. Datawana from East Greenbush,NY wrote us on August 8: I was able to get my order rectified. I really appreciate the customer service for addressing my concern, being flexible with their time and efforts to make sure I’m a satisfied customer. I’m very happy with my yellow logo on the purple pencils instead of it being a white logo on purple pencils. Thanks Brian.
Pencil Wedding Favors
Thanks to Katelyn Winkler from La Grande, Or: Seller was extremely fast and very easy to work with! Pencils were for my wedding favors and I love the way they turned out. Thank you Pencil Guy!
Happy Father's Day!
From Wendy - White Castle, Louisiana :(Despite its name, White Castle has no White Castle restaurants.) The Pencil Guy was fantastic! As soon as I placed my order, I received a proof. My Pencil Guy worked with me to get my pencil perfect. Great Father’s Day gift for my crafty, woodworking dad! Pencils will help to promote his small business. Thanks, Pencil Guy!