Hey, we are far from perfect, but we believe that if we make a mistake, it needs to be rectified immediately to make sure the customer is fully satisfied.
Datawana from East Greenbush,NY wrote us on August 8:
I was able to get my order rectified. I really appreciate the customer service for addressing my concern, being flexible with their time and efforts to make sure I’m a satisfied customer. I’m very happy with my yellow logo on the purple pencils instead of it being a white logo on purple pencils. Thanks Brian.