Frequently Asked Questions (with Answers!)

Instead of Asking the Questions, Here are the Answers:

At Pencil Guy, we believe in the K.I.S.S. process: Keep It Simple Silly! We know your order is important for you, and we want you to be 100% satisfied with your pencils.

Let’s go over the steps:

Order:
After your order is placed, we will confirm your order via e-mail, and immediately provide you with a virtual e-mail proof for your review. Once we receive your confirmation that the proof is acceptable, your order will be processed. If you order blank pencils, we will confirm receipt of your order.

Artwork:
You can send us any form of art for your order. We will send you a color email proof. And at Pencil Guy, we K.I.S.S: there is absolutely no art charge or “set-up” charge.

Shipping & Delivery:
Our ground shipping is free for the contiguous 48 states.
If you have a specific in hand date, please advise. We will work to have your product delivered by of before that date. If you prefer faster shipping, we offer for an additional charge one- and two-day shipping. Hey, If you want your pencils shipped the same day or the following day, no problem! Just call or email 800-516-2379 - brian@pencilguyshop.com.

Payment:
We accept all major credit cards. We accept Pay-Pal.

Guarantees:
If you are not happy with the quality of your product, we will rerun your order or refund your money. Our goal is for you to be 100% satisfied. – K.I.S.S.

brian@pencilguyshop.com  800-516-2379 or chat with us online!

Brian Floyd - pencilguyshop.com